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CONTACTfile HelpDesk (add-on): Designed for help desk managers who need to designate the response to the experts

Help desk - CONTACTfile add-on module

For the small and medium-size business, CONTACTfile HelpDesk offers the organised and effective way to keep track of requests for help, and to see that it is followed up quickly and appropriately. Use a standalone PC, or share your data over a network.

CONTACTfile HelpDesk has all the functionality of CONTACTfile CRM, plus:

User notes (HelpDesk begins at section 14.)

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CONTACTfile has really simplified the management of our databases and more. Prior to investing in CONTACTfile we had various databases for different sectors of our business, this made updating difficult, time consuming and problematic. With CONTACTfile our databases are now merged, categorised and accessible by all key members of staff. [More]
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