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CONTACTfile HelpDesk (add-on): Designed for help desk managers who need to designate the response to the experts

Help desk - CONTACTfile add-on module

For the small and medium-size business, CONTACTfile HelpDesk offers the organised and effective way to keep track of requests for help, and to see that it is followed up quickly and appropriately. Use a standalone PC, or share your data over a network.

CONTACTfile HelpDesk has all the functionality of CONTACTfile CRM, plus:

User notes (HelpDesk begins at section 14.)

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I have been using CONTACTfile for about a year now and I was originally looking for a simple database program to keep track of my business clients with some basic information about them. Prior to using CONTACTfile I had tried Microsoft Business contact manager and also a couple of other database programs with little success. [More]
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