CONTACTfile Pro: to suit the administrative needs of small businesses
CONTACTfile Pro has everything the manager of a small business needs: marketing and sales, quoting, invoicing, and task tracking - as well as all the functionality of a professional CRM contact-management system. It is designed for the director or finance manager of small businesses, and/or for sales marketing and project managers.
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CONTACTfile Pro:
- generates professional quotations and invoices, and reminds you to follow them up.
- offers the organised way of keeping track of projects by creating an up-to-date, operational To Do list.
Manage Quotes: Issue quotations or work specifications for consideration by your client. You can:
- Save your regular prices for products or services within CONTACTfile and use them to quickly price up jobs
- Keep a record of the enquires made by clients, the work you plan to do for them and the products you plan to sell them
- Calculate payment plans with a click of a button and add those to quotes
- Include discounts just as easily
Manage Invoices: Build actual charges made to the client, to commit them to paper, and keep track of when the resulting invoice has been sent and subsequently paid. You can:
- Build your invoices from previous quotations, or from scratch, using your saved pricing structure
- Fully customise your invoices using Microsoft Word automatic mail merge links
- Record the work you have done by the hour and use this record to build ‘chargeable-hour’ invoices
- Produce invoices at completion or at an end-of-month basis
- Use the same module to confirm the current state of play or report necessary changes
- Create additional invoices for each job when extra charges are incurred
- Be reminded to follow up invoices as payment becomes due
- Produce reminder invoices if payment is not forthcoming
Track Sales: Keep track of leads and the actions you take
- Create your own unique sales system within CONTACTfile, including flexible action stages
- Estimate the chance of success at each action stage
- Record the potential value of each proposed contract and automatically calculate the weighted value of contracts at each stage
- Be reminded when the next action stage is reached
- See how well your sales activities are doing overall
Track Tasks: Keep track of project completion
- Create your own unique operational system within CONTACTfile, including flexible task stages for different project types
- Record progress as you undertake various stages of a project
- Report your progress to your clients
- Have the right person reminded to do each stage at the right time, using either the automatic Key Date function or manual input
Lead generator: Construct and keep track of your own marketing campaign
- Collect together a set of contacts as subjects for your lead-generation project (e.g. a marketing campaign to a specific market)
- Record a set of actions to take on each member of the group, or on the group as a whole
- Be reminded of when these actions are due
And, of course, to make sure you are confident with using it, we have made a clear user guide(pdf), online help videos and each purchase comes with 3 months email or phone support. |
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